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Questions about subscriptions, white-label partnerships, or a matter you need up and running quickly? Send us a message and we'll get back to you within one business day.

Subscriber Support

Existing subscribers can open a support ticket directly inside the application.

Hours

Monday – Friday, 9:00 AM – 6:00 PM (ET)
Secure upload portals are available 24/7.

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FAQ

Common questions

You send a tokenized secure-upload link from within a request. The recipient opens the link, selects the data source, and uploads — no sign-up required. Every file is hashed on arrival and tracked against the originating request.

Yes. LogikDoc is multi-tenant by design: each subscriber's records and file storage are provisioned and kept separately, and per-user permissions control access within your own team.

Yes. Upload audio recordings to the Transcripts module, run AI-powered transcription, then review and edit the transcript before sharing or emailing the results.

We do. Partner organizations can onboard their members through dedicated white-label signup flows. Contact us to discuss a partnership.